Last Updated: 27th Feb 2026
CHARGEPOINT RESERVES THE RIGHT TO MODIFY, AMEND AND/OR UPDATE ANY OF THESE TERMS OF USE FROM TIME TO TIME. CHARGEPOINT RESERVES THE RIGHT TO DISCONTINUE THIS SERVICE AT ANY TIME. THE MODIFICATION, AMENDMENT, AND/OR UPDATE TO THESE TERMS OF USE WILL BE EFFECTIVE AFTER CHARGEPOINT HAS POSTED SUCH MODIFICATIONS, AMENDMENTS, UPDATES OR NOTICE OF SERVICE TERMINATION ON THE APPLICABLE WEBSITE. YOUR CONTINUED ACCESS OR USE OF THE SERVICE AFTER SUCH NOTICE AND POSTING CONFIRMS YOUR CONSENT TO BE BOUND BY THESE
TERMS OF USE, AS MODIFIED, AMENDED AND/OR UPDATED. IF YOU DISAGREE WITH ANY OF THE MODIFIED, AMENDED AND/OR UPDATED TERMS OF USE, DO NOT CONTINUE TO USE THE SERVICE.
ChargePoint reserves the right to investigate complaints or reported violations of these Terms of Use and to take any action ChargePoint deems appropriate, including, without limitation, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your Account, usage history, IP addresses and traffic information.
You are responsible for all activity that occurs through your organization’s use of the service provided by ChargePoint to you subject to these Terms of Use (“Service”), and you agree to maintain the security and control over Access Credentials, including, without limitation, your username and password, at all times. You may not authorize or allow third parties in any manner to use your Access Credentials.
After completing the registration process to obtain access to the Service, you will be permitted access to the Service via a ChargePoint-provided authentication method (“Access Credential”). Access Credential will enable you to use the Service.
You agree to comply with all applicable laws and regulations when accessing or using the Service. You may not use the Service (a) in any way that could cause harm, nuisance, annoyance, inconvenience, damage or adversely affect any persons, third parties or ChargePoint’s reputation or property, including without limitation ChargePoint charging stations and equipment; or (b) in any way prohibited by these Terms of Use or other applicable ChargePoint policies. Additionally, you may not attempt to access, modify, reverse engineer, or derive source code from this Service.
Subject to these Terms of Use, ChargePoint grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use this Service; and
(ii) access and use any content, information and related materials that may be made available through this Service. Any rights not expressly granted herein are reserved by ChargePoint.
You may not: (a) reproduce, distribute, publicly display, publicly perform, reverse engineer, or create derivative works of this Service; (b) make modifications to this Service; or (c)
interfere with or circumvent any feature of this Service, including, without limitation, any security or access control mechanism.
This Service is operated by ChargePoint. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, content, information, and all other elements incorporated in or provided via the Service (“Materials”) are protected by intellectual property and other laws. All Materials included in this Service are the property of ChargePoint or its third-party licensors. Except as expressly authorized by ChargePoint through these Terms of Use, you may not use the Materials. There are no implied licenses in these Terms of Use and ChargePoint reserves all rights to the Materials not granted expressly in these Terms of Use.
From time to time, ChargePoint may need to update the Service. Updates include, without limitation, bug fixes, the addition or deletion of certain features and improvements thereto. The Service includes any subsequent or successor version thereof, as determined from time to time by ChargePoint.
ChargePoint respects and appreciates the thoughts and comments from our users. If you choose to provide input and suggestions regarding the Service and/or Materials (“Feedback”), then you hereby grant ChargePoint a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable, transferrable, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, including, without limitation, to improve the Service and create other products and services. ChargePoint will not have any obligation to provide you with attribution for any Feedback you provide to ChargePoint.
TERMINATION
ChargePoint may terminate your rights under these Terms of Use at any time and for any reason including, without limitation, any breaches of these Terms of Use by you. In the event of a termination, you will no longer be permitted to use this Service.
DISCLAIMER OF WARRANTIES
THIS SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THIS SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. CHARGEPOINT DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THIS SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THIS SERVICE INCLUDING, WITHOUT LIMITATION: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. CHARGEPOINT DOES NOT WARRANT THAT USE OF THE SERVICE OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE THAT ALLOWS YOU TO PROVIDE THE SERVICES, WILL
BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND CHARGEPOINT DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS SERVICE OR CHARGEPOINT OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THIS SERVICE WILL CREATE ANY WARRANTY FROM CHARGEPOINT OR WITH THIS SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS OF USE. CHARGEPOINT IS NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THIS SERVICE AND YOUR DEALING WITH ANY OTHER THIRD PARTIES. CHARGEPOINT IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOU, YOUR PROPERTY, OR ANY THIRD PARTY PROPERTY (INCLUDING. WITHOUT LIMITATION, YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA, INCLUDING YOUR CONTENT.
THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS DISCLAIMER OF WARRANTIES SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. ChargePoint does not
disclaim any warranty or other right that ChargePoint is prohibited from disclaiming under applicable law.
INDEMNITY
To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify ChargePoint, its affiliates, Hosts and program partners, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (together, the “ChargePoint Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys’ fees and costs, arising out of or connected with: (1) your unauthorized use of, or misuse of, the Service; (2) your violation of any portion of these Terms of Use or any applicable laws or regulations; (3) your violation of any third party right, including, without limitation, any intellectual property right or publicity, confidentiality, other property, or privacy right; or (4) any dispute or issue between you and any third party that may affect ChargePoint Entities. ChargePoint reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to this indemnity provision (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to fully cooperate with ChargePoint’s defense of those claims.
LIMITATION OF CHARGEPOINT’S LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CHARGEPOINT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER
INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY CHARGEPOINT ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF CHARGEPOINT TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE UNDER THESE TERMS OF USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO TEN ($10) UNITED STATES DOLLARS.
EACH PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN CHARGEPOINT AND YOU PURSUANT TO THESE TERMS OF USE. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN SUCH PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS OF USE. THE LIMITATIONS IN THIS LIMITATION OF CHARGEPOINT’S LIABILITY SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMER, LIMITATIONS AND RELEASE MAY NOT APPLY TO YOU.
GOVERNING LAW AND CHARGEPOINT ENTITIES
he ChargePoint entity that will enter into these Terms of Use with you, the address to which you should direct notices under these Terms of Use, the applicable governing law, and applicable place of jurisdiction, shall be determined according to where you are domiciled as follows:
|
If you are domiciled in: |
ChargePoint Entity entering into these Terms of Use with you: |
Notices should be addressed to: |
Governing law: |
Place of jurisdiction: |
Forum: |
|
The United States of America |
ChargePoint, Inc., a Delaware corporation |
Attn: Legal Department ChargePoint, Inc. 254 E Hacienda Ave Campbell, CA 95008 |
California and controlling United States federal law |
Santa Clara, California, U.S.A. |
Judicial Arbitration and Mediation Services, Inc. (JAMS) |
|
Canada |
ChargePoint Canada, Inc., a British Columbia corporation |
TBD |
British Columbia and controlling Canadian federal law |
Vancouver, British Columbia, Canada |
ADR Institute of Canada |
These Terms of Use, and any disputes related to these Terms of Use, will be governed by the applicable “Governing law” and “Place of jurisdiction” referenced above, without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods.
DISPUTE RESOLUTION AND ARBITRATION
YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS OF USE, YOU AND CHARGEPOINT ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Opt-Out: If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this arbitration section within 30 days after the date that you agree to these Terms of Use by sending a letter to ChargePoint, Inc., Attention: Legal Department – Arbitration Opt-Out, 254 East Hacienda Avenue, Campbell, CA 95008 that specifies: your full legal name, the email address associated with your Account, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once ChargePoint receives your Opt-Out Notice, this arbitration section will be void and any action arising out of these Terms of Use will be resolved as set forth in the “Governing Law” section, excluding “Forum.” The remaining provisions of these Terms of Use will not be affected by your Opt-Out Notice. Opting out of this arbitration agreement has no effect on any previous, other, or future arbitration agreements that you may have with ChargePoint.
Arbitrator: This arbitration agreement, and any arbitration between ChargePoint and you, are subject the Federal Arbitration Act. The Federal Arbitration Act will govern the interpretation and enforcement of the arbitration agreement. Any arbitration will be administered by JAMS under the rules applicable to consumer disputes (collectively defined as “JAMS Rules”) as modified by these Terms of Use. The JAMS Rules and filing forms are available online at www.jamsadr.org, by calling the JAMS at +1-800-352-5267 or by contacting ChargePoint.
In the event that 25 or more similar arbitration demands presented by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, cooperating law firms, or organization are allowed to be submitted for arbitration, the JAMS Mass Arbitration Procedures and Guidelines shall apply. JAMS shall: (i) administer the arbitration demands in 25 batches, with the discretion to create additional batches if JAMS finds that they are necessary to facilitate the efficient resolution of demands; and (ii) apply a single set of fees per batch for each side as set forth in JAMS’ Mass Arbitration Procedures Fee Schedule. You agree to cooperate in good faith to implement this batch approach to facilitate the efficient resolution of claims. This provision shall in no way be interpreted as authorizing class arbitrations of any kind. ChargePoint reserves all rights and defenses as to each and any demand and claimant. If any court or arbitrator determines that this subsection is void or unenforceable for any reason or that an arbitration can proceed on a class basis, or that an arbitration can proceed on a mass arbitration basis without the application of this paragraph, then the Arbitration Agreement shall be deemed null and void in its entirety, and you and ChargePoint shall be deemed not to have agreed to arbitrate disputes.
Payment of all filing, administrator, case management and arbitrator fees will be governed by the applicable JAMS Rules, including, where applicable, the JAMS Mass Arbitration Procedures Fee Schedule.
Commencing Arbitration: Before initiating arbitration, a party must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). ChargePoint’s address for Notice is: ChargePoint, Inc., 254 East Hacienda Avenue, Campbell, CA 95008. The Notice of Arbitration must: (a) identify the name or account number of the party making the claim; (b) describe the nature and basis of the claim or dispute; and
(c) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or ChargePoint may commence an arbitration proceeding. If the arbitrator finds that either the substance of the claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules and the other party may seek reimbursement for any fees paid to JAMS.
PROCEEDING. Further, unless both you and ChargePoint agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
NOTICE TO CALIFORNIA RESIDENTS
If You are a California resident, then under California Civil Code Section 1789.3, You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
THIRD PARTY TERMS AND CONDITIONS
You acknowledge and agree the following third party terms and conditions also govern your use of the Service:
You will not, and not to allow third parties to, use the Service:
to violate, or encourage the violation of, the legal rights of others;
to engage in, promote or encourage illegal activity, including child sexual exploitation, child abuse, or terrorism or violence that can cause death, serious harm, or injury to individuals or groups of individuals;
for any unlawful, invasive, infringing, defamatory or fraudulent purpose including Non-consensual Explicit Imagery (NCEI), violating intellectual property rights of others, phishing, or creating a pyramid scheme;
to distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;
to gain unauthorized access to, disrupt, or impair the use of the Services, or the equipment used to provide the Services, by customers, authorized resellers, or other authorized users;
to disable, interfere with or circumvent any aspect of the Services, Software, or the equipment used to provide the Services;
to generate, distribute, publish or facilitate unsolicited mass email, promotions, advertisements, or other solicitations (“spam”); or
to use the Service, or any interfaces provided with the Service, to access any other Google product or service in a manner that violates the terms of service of such other Google product or service.
You will not engage in dangerous or illegal activities, or otherwise violate applicable law or regulations. This includes generating or distributing content that:
Relates to child sexual abuse or exploitation.
Facilitates violent extremism or terrorism.
Facilitates non-consensual intimate imagery.
Facilitates self-harm.
Facilitates illegal activities or violations of law -- for example, providing instructions for synthesizing or accessing illegal or regulated substances, goods, or services.
Violates the rights of others, including privacy and intellectual property rights
-- for example, using personal data or biometrics without legally-required consent.
Tracks or monitors people without their consent.
Makes automated decisions that have a material detrimental impact on individual rights without human supervision in high-risk domains -- for example, in employment, healthcare, finance, legal, housing, insurance, or social welfare.
You will not compromise the security of others’ or Google’s services. This includes generating or distributing content that facilitates:
Spam, phishing, or malware.
Abuse of, harm to, interference with, or disruption to Google’s or others’ infrastructure or services.
Circumvention of abuse protections or safety filters -- for example, manipulating the model to contravene our policies
You will not engage in sexually explicit, violent, hateful, or harmful activities. This includes generating or distributing content that facilitates:
Hatred or hate speech.
Harassment, bullying, intimidation, abuse, or the insulting of others.
Violence or the incitement of violence.
Sexually explicit content -- for example, content created for the purpose of pornography or sexual gratification.
You will not engage in misinformation, misrepresentation, or misleading activities. This includes:
Frauds, scams, or other deceptive actions.
Impersonating an individual (living or dead) without explicit disclosure, in order to deceive.
Facilitating misleading claims of expertise or capability in sensitive areas --for example in health, finance, government services, or the law, in order to deceive.
Facilitating misleading claims related to governmental or democratic processes or harmful health practices, in order to deceive.
Misrepresenting the provenance of generated content by claiming it was created solely by a human, in order to deceive.
You will not, and will not allow your end users to, use Google’s AI/ML service or Generated Output to develop a similar or competing product or service.
You will not, and will not allow your end users to, use output from Google’s AI/ML service (including Generated Output) to: (i) substitute, replace, or circumvent the use of a Google Model, directly or indirectly, or (ii) create or improve models similar to a Google Model. However, if an AI/ML Service offers the feature of fine-tuning, you may use output from that AI/ML Service (including Generated Output) to create and use Fine-Tuned Google Models instead of Google Pre-Trained Models.
You will not, and will not allow your end users to, reverse engineer or extract any components of Google’s AI/ML Service, software, or its models (such as using
prompts to discover training data).
Google’s AI services (as described at https://cloud.google.com/terms/services) use emerging technology, may provide inaccurate or offensive Generated Output, and are not designed for or intended to meet your regulatory, legal, or other obligations. You acknowledge that Google’s Generative AI Service may, in some scenarios,
produce the same or similar Generated Output for multiple customers.
You will not use Google’s AI Service as part of a website, your application, or other online service that is directed towards or is likely to be accessed by individuals under the age of 18.
You will not use Google’s AI Services for clinical purposes (for clarity, non-clinical
research, scheduling, or other administrative tasks is not restricted), as a substitute for professional medical advice, or in any manner that is overseen by or requires clearance or approval from any applicable regulatory authority.